Today’s workplace is more complex and demanding than it has ever been before. It is also changing at an ever more rapid pace as the process of globalization increasingly impacts on all areas of business activity. In this highly competitive environment it is progressively more important that people, at all levels of responsibility are able to accurately assess other people’s intentions and to communicate with them effectively. NLP enables this capacity and NLP skills and techniques can be applied in all areas of business and at all levels of management. The unique combination of applied linguistics and practical psychology enables people to analyse, understand, and respond to communication and behavior in the workplace in ever new and more successful ways.